2010: Year of the Community Manager by Angela Carr, published by ASAE & The Center Component Relations, provides an overview of this important role in community life. Online communities hold such promise: connections, problem-solving, networking, continuous improvement. I agree that the tools for successful communities are more robust than ever.
The role of community manager also must be designated as a staff responsibility and such role appreciated by members. Especially potent is the team of staff community manager and a volunteer community champion.
Another key to community success: content of value to members. Such content certainly can be project or task-driven as Angela Carr describes. Community also can provide a healthy atmosphere for professional development: hot topics or more in-depth learning.
How does your community grow?
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